One OS for Shop + Mobile RV Service Operations
ServiceNomad connects your shop workflows and your mobile technicians into a single operating system — with RV-intelligent scheduling, unified communication, and the only AI Front Desk trained in RV repair.
Image: Shop bay + mobile van + technician with tablet
Running Shop + Mobile Requires More Than a CRM
Hybrid RV service operations are the most complex environment in the service industry.
You're balancing:
- shop repairs
- mobile jobs
- walk-ins
- drop-offs
- parts dependencies
- multi-day repairs
- technician specialization
- travel-based scheduling
- ESC approvals
- two different communication workflows
- two different customer expectations
Most platforms force you to run these two service models separately.
ServiceNomad unifies them — giving hybrid operations a clean, structured way to run everything from call to cash.
A Single Operating System for Both Sides of Your Business
1. Unified Scheduling for Shop + Mobile Teams
Schedule across both sides of your operation using:
- job category (AC, electrical, plumbing, structural, etc.)
- technician specialization
- travel time and radius
- shop bay availability
- repair duration
- parts arrival timelines
Everyone works from one scheduling system — no double entry, no conflicts.
2. ServiceNomad Voice (AI Front Desk)
The only RV-specific AI that:
- answers all incoming calls
- gathers diagnostic info
- identifies repair categories
- separates shop jobs from mobile jobs
- books jobs directly onto the correct schedule
- communicates your policies (travel fees, bay assignments, drop-off windows)
- uses your brand voice
This gives hybrid operations a professional front office without hiring additional staff.
3. Unified RV Communication Hub
Every message, call, and job update flows into a single organized inbox — automatically attached to the correct job, technician, and customer.
Perfect for shops balancing both on-site and remote work.
4. RV Repair Job Progression — Two Workflows, One OS
Your OS includes structured workflows for BOTH service models:
Shop Workflow:
- intake
- diagnostics
- parts
- staging
- repair
- QC
- ESC documentation
- invoicing
Mobile Workflow:
- diagnostic call
- travel time
- on-site triage
- staging
- parts
- return trip
- completion
- invoicing
ServiceNomad standardizes both into a single, unified operational rhythm.
5. Parts + ESC Workflows Synced Across Shop and Mobile
Parts notes, ESC documentation, and customer approvals stay synced no matter where a job starts or finishes.
6. Real-Time Technician Coordination
Hybrid operations require:
- knowing where mobile techs are
- knowing which shop techs are free
- knowing when a job changes states
- knowing when parts arrive
- knowing when to schedule follow-ups
ServiceNomad gives owners, managers, and leads visibility into all active jobs and technician load.
Clarity, Coordination, and Control Across Your Entire Operation
ServiceNomad gives hybrid RV service businesses the structure of a modern operating system — not a patchwork of tools.
With one OS, hybrid operations get:
- fast, consistent communication
- accurate scheduling across shop + mobile
- clear job progression
- structured approvals
- predictable technician utilization
- fewer missed calls
- fewer customer follow-up issues
- fewer workflow breakdowns
Your entire business runs cleaner.
ServiceNomad Is Ideal for Hybrid Operations That Want To:
- unify shop + mobile into one workflow
- increase throughput on both sides of the business
- standardize customer communication
- eliminate scheduling conflicts
- reduce unnecessary callbacks and disruptions
- coordinate technicians without guesswork
- handle ESC jobs more cleanly
- grow without adding front office staff
What Hybrid Operators Are Saying
"We run shop techs and mobile techs. ServiceNomad finally gave us a system where everything lives together — scheduling, communication, Voice AI, and job progression. It's how we run the entire operation now."
— Hybrid RV Service Business Owner
Unify Your Shop + Mobile RV Service Operation
One operating system. One schedule. One communication hub.
RV-specific AI included.